You can reach us via email or through our contact form. We typically respond within 24 hours.【detailed】

Even after the warranty period, we’re here to help. We offer ongoing maintenance support, with only the cost of replacement parts and repairs charged when needed.【detailed】

We support express (DHL, UPS, FedEx), air freight, and sea shipping. The best shipping method will be recommended based on your order quantity and destination.【detailed】

We have a strict quality control system. All products go through multiple inspections before shipment to ensure stable quality and performance.【detailed】

Our standard payment terms are T/T with 30% deposit and 70% balance before shipment. We also accept PayPal, Western Union, and Alibaba Trade Assurance, which provides additional payment security for buyers. RMB payment is also supported.【detailed】

We support small MOQ customization. The minimum order quantity is 100 pieces, and we can provide customized services such as logo printing, packaging design, and product adjustments to meet your needs.【detailed】

Yes, we offer OEM and ODM services. Your logo can be added by laser engraving or printing on the product, and we also support custom packaging, gift boxes, user manuals, connector customization, and function customization to meet your branding needs.【detailed】

Our lead time is generally 1~3 working days for sample orders, 5~10 days for bulk orders depending on quantity, and 10~20 days for customized orders after the deposit is received.【detailed】